MEDIATION is a win/win alternative to ARBITRATION.

Disputing REALTORS® meet with a neutral third party mediator, whose role is to help the parties resolve the conflict. The mediator does not make the decision. It is up to the parties with the help of the mediator, to reach their own solution. Mediation is informal, usually without witnesses, attorneys or evidence, etc., just two brokers negotiating a mutually agreeable settlement. If mediation is not successful, arbitration is the next step.

The Pinellas REALTOR® Organization offers Mediation as a service free of charge to REALTOR® members. Upon receipt of a request for arbitration, the Professional Standards Administrator will inquire from all parties whether they desire to participate in mediation prior to review of the arbitration request by the Grievance Committee. If the parties agree, the matter will be referred to the Mediation Officer, who will arrange a mutually convenient time and location for mediation. If the mediation attempt is unsuccessful, or if either of the parties wishes to discontinue the mediation process for any reason, then mediation will be terminated and the request for arbitration will be referred to the Grievance Committee for review. Where mediation is offered prior to review of an arbitration request by the Grievance Committee, and one or more of the parties declines or the mediation attempt is unsuccessful, the parties will not again be offered mediation. If a party requests a second opportunity to mediate, a second mediation can be scheduled at the discretion of the Association. (Revised 11/03) 

Mock Mediation Video - Click here to view


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