Table of Contents - Click here to hide


Pages: 1 2 3 4

Standard of Practice 12-4

Posted by PRO Wed, 20 Jun 2007 20:23:00 GMT

REALTORS® shall not offer for sale/lease or advertise property without authority. When acting as listing brokers or as subagents, REALTORS® shall not quote a price different from that agreed upon with the seller/landlord. (Amended 1/93)

Posted in


back to top

Standard of Practice 12-5

Posted by PRO Wed, 20 Jun 2007 20:24:00 GMT

REALTORS® shall not advertise nor permit any person employed by or affiliated with them to advertise real estate services listed property in any medium (e.g., electronically, print, radio, television, etc.) without disclosing the name of that REALTOR®’s firm in a reasonable and readily apparent manner. This Standard of Practice acknowledges that disclosing the name of the firm may not be practical in electronic displays of limited information (e.g., “thumbnails”, text messages, “tweets”, etc.).  Such displays are exempt from the disclosure requirement established in this Standard of Practice but only when linked to a display that includes all required disclosures.  (Amended 1/11)

Posted in


back to top

Standard of Practice 12-6

Posted by PRO Wed, 20 Jun 2007 20:26:00 GMT

REALTORS®, when advertising unlisted real property for sale/lease in which they have an ownership interest, shall disclose their status as both owners/landlords and as REALTORS® or real estate licensees.
(Amended 1/93)

Posted in


back to top

Standard of Practice 12-7

Posted by PRO Wed, 20 Jun 2007 20:27:00 GMT

Only REALTORS® who participated in the transaction as the listing broker or cooperating broker (selling broker) may claim to have “sold” the property. Prior to closing, a cooperating broker may post a “sold” sign only with the consent of the listing broker. (Amended 1/96)

Posted in


back to top

Standard of Practice 12-8

Posted by PRO Wed, 20 Jun 2007 20:28:00 GMT

The obligation to present a true picture in representations to the public includes information presented, provided, or displayed on REALTORS®’ websites. REALTORS® shall use reasonable efforts to ensure that information on their websites is current. When it becomes apparent that information on a REALTOR®’s website is no longer current or accurate, REALTORS® shall promptly take corrective action. (Adopted 1/07)

Posted in


back to top

Standard of Practice 12-9

Posted by PRO Wed, 20 Jun 2007 20:30:00 GMT

REALTOR® firm websites shall disclose the firm’s name and state(s) of licensure in a reasonable and readily apparent manner.

Websites of REALTORS® and non-member licensees affiliated with a REALTOR® firm shall disclose the firm’s name and that REALTOR®’s or non-member licensee’s state(s) of licensure in a reasonable and readily apparent manner. (Adopted 1/07)

Posted in


back to top

Standard of Practice 12-10

Posted by PRO Wed, 20 Jun 2007 20:31:00 GMT

REALTORS®’ obligation to present a true picture in their advertising and representations to the public includes the URLs and domain names they use, and prohibits REALTORS® from:

  • engaging in deceptive or unauthorized framing of real estate brokerage websites;
  • manipulating (e.g., presenting content developed by others) listing content in any way that produces a deceptive or misleading result; or
  • deceptively using metatags, keywords or other devices/methods to direct, drive, or divert Internet traffic, or to otherwise mislead consumers. (Adopted 1/07)

Posted in


back to top

Standard of Practice 12-11

Posted by PRO Wed, 20 Jun 2007 20:34:00 GMT

REALTORS® intending to share or sell consumer information gathered via the Internet shall disclose that possibility in a reasonable and readily apparent manner. (Adopted 1/07)

Posted in


back to top

Standard of Practice 12-12

Posted by PRO Wed, 30 Jan 2008 15:42:00 GMT

REALTORS® shall not:
  • use URLs or domain names that present less than a true picture, or
  • register URLs or domain names which, if used, would present less than a true picture.

    (Adopted 1/08)

Posted in


back to top

Standard of Practice 12-13

Posted by PRO Wed, 30 Jan 2008 15:46:00 GMT

The obligation to present a true picture in advertising, marketing, and representations allows REALTORS® to use and display only professional designations, certifications, and other credentials to which they are legitimately entitled. (Adopted 1/08)

Posted in


back to top

Article 13

Posted by PRO Wed, 20 Jun 2007 20:35:00 GMT

REALTORS® shall not engage in activities that constitute the unauthorized practice of law and shall recommend that legal counsel be obtained when the interest of any party to the transaction requires it.

Posted in


back to top

Article 14

Posted by PRO Wed, 20 Jun 2007 20:36:00 GMT

If charged with unethical practice or asked to present evidence or to cooperate in any other way, in any professional standards proceeding or investigation, REALTORS® shall place all pertinent facts before the proper tribunals of the Member Board or affiliated institute, society, or council in which membership is held and shall take no action to disrupt or obstruct such processes. (Amended 1/99)

Posted in


back to top

Standard of Practice 14-1

Posted by PRO Wed, 20 Jun 2007 20:38:00 GMT

REALTORS® shall not be subject to disciplinary proceedings in more than one Board of REALTORS® or affiliated institute, society or council in which they hold membership with respect to alleged violations of the Code of Ethics relating to the same transaction or event. (Amended 1/95)

Posted in


back to top

Standard of Practice 14-2

Posted by PRO Wed, 20 Jun 2007 20:39:00 GMT

REALTORS® shall not make any unauthorized disclosure or dissemination of the allegations, findings, or decision developed in connection with an ethics hearing or appeal or in connection with an arbitration hearing or procedural review. (Amended 1/92)

Posted in


back to top

Standard of Practice 14-3

Posted by PRO Wed, 20 Jun 2007 20:41:00 GMT

REALTORS® shall not obstruct the Board’s investigative or professional standards proceedings by instituting or threatening to institute actions for libel, slander or defamation against any party to a professional standards proceeding or their witnesses based on the filing of an arbitration request, an ethics complaint, or testimony given before any tribunal. (Adopted 11/87, Amended 1/99)

Posted in


back to top

Standard of Practice 14-4

Posted by PRO Wed, 20 Jun 2007 20:42:00 GMT

REALTORS® shall not intentionally impede the Board’s investigative or disciplinary proceedings by filing multiple ethics complaints based on the same event or transaction. (Adopted 11/88)

Posted in


back to top

Duties to REALTORS®

Posted by PRO Tue, 23 Sep 2008 16:30:00 GMT

This section includes Articles 15 - 17


back to top

Article 15

Posted by PRO Wed, 20 Jun 2007 20:44:00 GMT

REALTORS® shall not knowingly or recklessly make false or misleading statements about competitors, their businesses, or their business practices. (Amended 1/92)

Posted in


back to top

Standard of Practice 15-1

Posted by PRO Wed, 20 Jun 2007 20:46:00 GMT

REALTORS® shall not knowingly or recklessly file false or unfounded ethics complaints. (Adopted 1/00)

Posted in


back to top

Standard of Practice 15-2

Posted by PRO Wed, 20 Jun 2007 20:47:00 GMT

The obligation to refrain from making false or misleading statements about competitors, competitors’ businesses and competitors’ business practices includes the duty to not knowingly or recklessly publish, repeat, retransmit, or republish false or misleading statements made by others. This duty applies whether false or misleading statements are repeated in person, in writing, by technological means (e.g., the Internet), or by any other means. (Adopted 1/07)

Posted in


back to top

Standard of Practice 15-3

Posted by PRO Mon, 01 Feb 2010 21:58:00 GMT

The obligation to refrain from making false or misleading statements about competitors, competitors’ businesses and competitors’ business practices includes the duty to publish a clarification about or to remove statements made by others on electronic media the REALTOR® controls once the REALTOR® knows the statement is false or misleading. (Adopted 1/10)

Posted in


back to top

Article 16

Posted by PRO Wed, 20 Jun 2007 20:48:00 GMT

REALTORS® shall not engage in any practice or take any action inconsistent with exclusive representation or exclusive brokerage relationship agreements that other REALTORS® have with clients.
(Amended 1/04)

Posted in


back to top

Standard of Practice 16-1

Posted by PRO Wed, 20 Jun 2007 20:50:00 GMT

Article 16 is not intended to prohibit aggressive or innovative business practices which are otherwise ethical and does not prohibit disagreements with other REALTORS® involving commission, fees, compensation or other forms of payment or expenses. (Adopted 1/93, Amended 1/95)

Posted in


back to top

Standard of Practice 16-2

Posted by PRO Wed, 20 Jun 2007 20:51:00 GMT

Article 16 does not preclude REALTORS® from making general announcements to prospects describing their services and the terms of their availability even though some recipients may have entered into agency agreements or other exclusive relationships with another REALTOR®. A general telephone canvass, general mailing or distribution addressed to all prospects in a given geographical area or in a given profession, business, club, or organization, or other classification or group is deemed “general” for purposes of this standard. (Amended 1/04)

Article 16 is intended to recognize as unethical two basic types of solicitations:

First, telephone or personal solicitations of property owners who have been identified by a real estate sign, multiple listing compilation, or other information service as having exclusively listed their property with another REALTOR®; and

Second, mail or other forms of written solicitations of prospects whose properties are exclusively listed with another REALTOR® when such solicitations are not part of a general mailing but are directed specifically to property owners identified through compilations of current listings, “for sale” or “for rent” signs, or other sources of information required by Article 3 and Multiple Listing Service rules to be made available to other REALTORS® under offers of subagency or cooperation. (Amended 1/04)

Posted in


back to top

Standard of Practice 16-3

Posted by PRO Wed, 20 Jun 2007 20:54:00 GMT

Article 16 does not preclude REALTORS® from contacting the client of another broker for the purpose of offering to provide, or entering into a contract to provide, a different type of real estate service unrelated to the type of service currently being provided (e.g., property management as opposed to brokerage) or from offering the same type of service for property not subject to other brokers’ exclusive agreements. However, information received through a Multiple Listing Service or any other offer of cooperation may not be used to target clients of other REALTORS® to whom such offers to provide services may be made. (Amended 1/04)

Posted in


back to top

Standard of Practice 16-4

Posted by PRO Wed, 20 Jun 2007 20:56:00 GMT

REALTORS® shall not solicit a listing which is currently listed exclusively with another broker. However, if the listing broker, when asked by the REALTOR®, refuses to disclose the expiration date and nature of such listing; i.e., an exclusive right to sell, an exclusive agency, open listing, or other form of contractual agreement between the listing broker and the client, the REALTOR® may contact the owner to secure such information and may discuss the terms upon which the REALTOR® might take a future listing or, alternatively, may take a listing to become effective upon expiration of any existing exclusive listing. (Amended 1/94)

Posted in


back to top

Standard of Practice 16-5

Posted by PRO Wed, 20 Jun 2007 20:58:00 GMT

REALTORS® shall not solicit buyer/tenant agreements from buyers/tenants who are subject to exclusive buyer/tenant agreements. However, if asked by a REALTOR®, the broker refuses to disclose the expiration date of the exclusive buyer/tenant agreement, the REALTOR® may contact the buyer/tenant to secure such information and may discuss the terms upon which the REALTOR® might enter into a future buyer/tenant agreement or, alternatively, may enter into a buyer/tenant agreement to become effective upon the expiration of any existing exclusive buyer/tenant agreement. (Adopted 1/94, Amended 1/98)

Posted in


back to top

Standard of Practice 16-6

Posted by PRO Wed, 20 Jun 2007 20:59:00 GMT

When REALTORS® are contacted by the client of another REALTOR® regarding the creation of an exclusive relationship to provide the same type of service, and REALTORS® have not directly or indirectly initiated such discussions, they may discuss the terms upon which they might enter into a future agreement or, alternatively, may enter into an agreement which becomes effective upon expiration of any existing exclusive agreement. (Amended 1/98)

Posted in


back to top

Standard of Practice 16-7

Posted by PRO Wed, 20 Jun 2007 21:01:00 GMT

The fact that a prospect has retained a REALTOR® as an exclusive representative or exclusive broker in one or more past transactions does not preclude other REALTORS® from seeking such prospect’s future business. (Amended 1/04)

Posted in


back to top

Standard of Practice 16-8

Posted by PRO Wed, 20 Jun 2007 21:02:00 GMT

The fact that an exclusive agreement has been entered into with a REALTOR® shall not preclude or inhibit any other REALTOR® from entering into a similar agreement after the expiration of the prior agreement. (Amended 1/98)

Posted in


back to top

Pages: 1 2 3 4


Home